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Limited Service Guarantee

When you use ServiceMagic to find a professional, you are backed by our Limited Service Guarantee. We are here to help your project go smoothly and if there are concerns regarding a ServiceMagic referred service professional or their work we can credit up to $500 toward resolving the project (with higher amounts for consumers with premium memberships).


How It Works:
  1. Respond to our emails during the project. If you have any concerns regarding a ServiceMagic referred service professional or their work, contact us via email at conscustomercare@servicemagic.com or toll free at (877) 699-4736.
  2. We’ll initiate our problem resolution process to address your concern.
  3. If not resolved, we may contribute up to $500 to help make your project right.

    4. Click here for the ServiceMagic Resolution Process and Limited Service Guarantee


The ServiceMagic Premium Membership includes:

  1. Membership for one year.
  2. Increased Service Guarantee Coverage for all Service Requests submitted to ServiceMagic during the Premium Membership Term.
  3. Access to ServiceMagic’s Members Only Hotline which provides advice and assistance for questions related to the services offered at ServiceMagic.